Is your Fire Alarm Monitored?

When saving lives and property, every second counts...

With 67% of fires occurring when premises are vacant, DualCom FIRE provides the ability to get an alert to the relevant emergency service without delay, no matter if the building is occupied or not. The quick reliable despatch of an alarm and arrival of the emergency services is critical when a fire occurs.
In the event of a fire, the DualCom FIRE uses any available UK GPRS network and a PSTN line and/or IP path to transmit high speed signals into our Alarm Receiving Centre. Utilising multiple paths means there is a back-up path in the event of an accidental or deliberate fault on any path. The award winning DualCom WorldSIM® is supplied with every DualCom at no extra charge offering access to all mobile networks.

  • Multiple signalling paths, GPRS, PSTN and/or IP/TCIP (Internet, broadband or LAN connectivity)
  • Use of radio path overcomes alarm vulnerability caused by fire-damaged cables
  • Fixed tariff means unlimited signals with no hidden charges
  • No need for dedicated telephone line, can share with existing telephone line or network.

The British Standards changes to the fire alarm communications (BS5839-1:2017 section 15:2), stipulating that “the early summoning of the fire service is considered critical to the safety of occupants…” emphasises the importance of connecting your fire alarm to a monitoring centre. This ensures a rapid response from the Fire and Rescue Service whenever the alarm is activated.

If you’d like more information on Monitoring your Fire Alarm Systems, then please get in touch with us.